Why your lead flow feels like a dripping tap...

And how to fix the leaks

Most KBB retailers I talk to say the same thing:

“Some months we’re drowning in enquiries… and then it all dries up.”

Sound familiar?

That’s because most independent showrooms rely on referrals, repeat customers, and walk-ins – but they never learn to control the tap themselves.

A stable pipeline of new enquiries doesn’t happen by accident. It’s a system.

  • It’s tracking where your best leads come from.

  • It’s knowing your conversion rate from enquiry to design.

  • And it’s building a simple follow-up process that rescues the 50% of quotes most retailers leave to die.

If your “lead tap” isn’t under your control, you’ll always be stuck in feast and famine mode – and you’ll struggle to push past that £1m a year ceiling.

I’m sharing some of my best pipeline-building tactics in a free training for KBB retailers soon. Want me to save you a spot?

Just hit reply and say: “I’m in.”

P.S. If you found this newsletter helpful or insightful please forward it on to others in the KBB industry. We’re out here doing God’s work.